Justin Cameron, SVP, IT Services SD-WAN: Improving Network Uptime and Performance
The emergence of the digital workforce across multi-location branch offices has prompted many organizations to revisit their traditional MPLS technology. Today’s anywhere, anytime-connected work environment uses a wide range of communication channels, including video conferencing and streaming, to collaborate across diverse geographical areas. Remote and work-at-home workers also rely on high performance networks to be productive. Add the advent of 5G, IoT and artificial intelligence that will soon bombard organizations’ networks in a big way, all of this will require higher bandwidth, faster speeds and secure connections. For many organizations, traditional WAN networks simply cannot support the new wave of digital transformation.
Magna5–a nationwide provider of managed IT, cybersecurity, voice and connectivity solutions–helps organizations build resilient networks that provide reliable uptime with better voice quality and application performance across multiple sites. Using software-defined networking (SD-WAN), Magna5 combines the benefits of cloud-based services with real-time traffic orchestration to ensure high availability of quality bandwidth for faster response and application flow. If a call is experiencing choppy jitter or latency, SD-WAN automatically corrects the struggling traffic connection and routes it to a better connection without a session drop.
“We have large clients who handle high call volumes and require ‘always-on’ connectivity. Dropped calls can have a huge impact on business revenue and customer experiences,” said Justin Cameron, Magna5 SVP, IT Services. “SD-WAN edge devices connected to our cloud gateways provide an extra layer of redundancy assuring failover to the best available circuit to improve voice quality and avoid downtime of critical applications.”
SD-WAN is supported by a rapid-response team working from Magna5’s 24/7/365 Operations Center. Certified engineers have full visibility into client WAN networks where they can troubleshoot and watch the characteristics and performance of each branch connection as SD-WAN automatically provides proactive alerting and traffic optimization in real time.
Matt Kimpel, Director of IT Engineering
“With SD-WAN, we help future-proof IT infrastructures to support the high demand of speed and bandwidth for online video, voice and cloud applications,” continued Cameron. “SD-WAN gives organizations the necessary bandwidth they need with automatic failover options to protect against network outages.”
In a recent SD-WAN rollout with a manufacturing client, Magna5 boosted client network efficiency and uptime across 130 sites. The client had been experiencing frequent downtime and poor circuit performance. Magna5 installed low-cost edge devices at each location and improved real-time visibility into their network voice traffic and bandwidth usage. With SD-WAN’s continuous traffic orchestration and on-demand remediation, manufacturing sales and order processing were never delayed due to circuit issues.
“With an environment of complex aging routers, firewalls and switches, this manufacturing client was looking for a better way to improve their network resiliency without incurring the high cost of physically ripping and replacing expensive equipment,” said Matt Kimpel, Magna5 Director of IT Engineering. “SD-WAN simplifies multi-site upgrades with an affordable and easy-to-deploy approach of interconnecting branch offices to an enterprise cloud.”
Security is always a concern in today’s business culture of ransomware and cyberattacks. Kimpel said people are drawn to Magna5 because they offer several security options when utilizing SD-WAN on top of a full suite of other managed services.
“Magna5 works with organizations to determine the best security options for their specific environment,” said Kimpel. “Some companies already have next-generation firewalls, where we can integrate SD-WAN’s built-in security features without replacing their firewall. For SD-WAN appliances that have built-in hypervisors, options include adding a virtual firewall on top of an SD-WAN device. Also, organizations with aging technology can add cloud-integrated firewall features without having a firewall onsite.”
Customers rely on Magna5 across many industry segments, including healthcare, manufacturing, financial, energy and government entities. Magna5’s SD-WAN solution can improve network resilience and provide assurance all calls will be delivered without a glitch.