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Businesses today are struggling with several issues affecting their workforces, such as the shift to a remote workforce, their inability to share information securely across locations, and the lack of expertise in creating automated workflows in the cloud. That’s where Imaging Office Systems (IOS) can help. By using cloud applications/(apps), the company accelerates the implementation and adoption of content-specific tools. While offering full-fledged content systems in the cloud, IOS can “SNAP” in bits and pieces of the full offering to compliment or bridge the gap in functionality needed. “The “one-size-fits-all” solution to content management is a fantasy. The IOS formula is so flexible that every business can benefit from it,” says John Schrader, Director, IT, Cloud Services Imaging Office Systems (IOS).
IOS’ core competencies ensure the digitization of valuable papers for ease of access or using the cloud technology to scan, store, and retrieve information or creating virtual offices to automate critical business processes. The IOS Cloud links information from all of a company’s internal systems—a user’s email filing system, a mainframe system, a cloud-based system, and a manual filing cabinet. The company uses its breadth of services, including process automation, to create an environment that makes essential information readily accessible to anyone, anywhere.
IOS’s approach has perfected the model of addressing the four pillars of content management: software and hardware, high-volume scanning services, professional services and consulting, and hardcopy storage with modern, scan-on demand retrieval request fulfillment. Its service capabilities include system integration, workflow design, and legacy system conversions. When employed, these services make all information residing in disparate systems accessible and useable across entire organizations. For instance, IOS designed and implemented precisely the type of system that Legend Valve, a manufacturer and distributor of plumbing products to wholesalers, needed to streamline their order processing. This system allowed Legend to provide for one call customer service resolution and order processing integration with their ERP system.
Larry Emmert, the Vice President of Operations, Legend Valve, says, “The work that Imaging Office Systems did was truly transformational for our customer experience and how we do our job overall. The system has been running smoothly ever since.” By replacing the old paper-based order processing and an outdated document management system with paperless order processing and a vastly superior digital document management system, Legend Valve was able to greatly reduce errors in order processing, improve its overall customer experience, and become a much more efficient business all around.
The “one-size-fits-all” solution to content management is a fantasy. The IOS formula is so flexible that every business can benefit from it
Such has been the prowess that IOS has garnered over the years by helping many such prestigious clients. The company’s extensive history in an ever-changing technology environment and experience serving a diverse customer base ranging from Fortune 500 companies to State / Local Governments and Courts to businesses operating in highly regulated industries gives IOS unrivaled expertise at solving the most complex business challenges.
Since IOS started, the industry has been in constant flux, and the need for efficient, reliable information has grown continuously. The company has been able to expand and change with the evolving customer demands.
“By melding our expertise in the areas of managing digital information, system integration and process improvement, we will continue to create environments where people can work anywhere effectively and securely. Going forward, integrating our services into the blockchain is a priority,” concludes Schrader.